Privacy Policy - SCANDIA
1. Introduction
SCANDIA is owned and operated by PT Mitra Global Ritel ("SCANDIA" or "We"). This Privacy Policy explains how We collect, use, disclose, process, and protect personally identifiable information ("Personal Data") that you ("User") provide in connection with our services available through the website https://SCANDIA.id ("Site").
By accessing or using the Site, you agree to the collection, use, disclosure, and processing of your Personal Data as outlined in this Privacy Policy. If you do not agree, please immediately stop using the Site.
2. Information We Collect
We may collect the following types of Personal Data:
· Personal Identification Information: Name, email address, phone number, and shipping address.
· Account Information: Username, password, and order history.
· Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
· Cookies and Tracking Data: Information to enhance user experience and analyze website performance.
3. How We Use Your Information
The information we collect is used for:
· Order Fulfillment: Processing orders, shipping, and after-sales services.
· Personalization: Tailoring recommendations and promotions.
· Communication: Responding to inquiries, providing updates, and promotions.
· Service Improvement: Developing services and products.
· Compliance: Adhering to applicable legal regulations.
4. Sharing and Disclosure of Data
We do not sell or rent your Personal Data to third parties. However, we may share your information with:
· Service Providers: Logistics, payment processors, and IT support services to fulfill your orders.
· Legal Authorities: When required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. However, doing so may affect certain functionalities of the Site.
6. Data Security
We implement security measures to protect your Personal Data. However, no system is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
· Access and update your Personal Data.
· Withdraw consent for data processing.
· File complaints with relevant data protection authorities.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be announced on the Site, and you are encouraged to review it periodically.
9. External Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
PT Mitra Global Ritel
Email: customercare@scandia.id
WhatsApp: +62 855 9219 9999
Jl. Syekh Junaid AL Batawi Kaveling 35-36, Kelurahan Rawa Buaya, Kecamatan Cengkareng, West Jakarta, Indonesia, 11740
Our Customer Service is available to assist you during business hours, Monday-Friday: 08.00 - 17.00.